Question 1

What is your cancellation policy?

Accepted Answer

Please give us at least 48 hours' notice if you need to cancel or reschedule. This allows us to offer the slot to another client.

Question 2

What braiding services does DMH Touch LLC offer?

Accepted Answer

Services include knotless, boho, tribal, lemonade, cornrow, crochet, and twist styles, plus touch-ups, pre-parts, and braid take-downs.

Question 3

How long do appointments take?

Accepted Answer

Appointment times vary by style, from about 3 to 7.5 hours depending on the service. Check the specific service listing for exact timing when booking.

Question 4

Do you offer pre-parts for DIY clients?

Accepted Answer

Yes. Pre-parts are available for DIY clients; please come with your hair washed and blown out.

Question 5

Can I book a touch-up or redo?

Accepted Answer

Yes. Touch-up/redo appointments are available depending on the style, and the fee is mostly half of what you paid during the original service.

Question 6

How do you handle braid take-downs?

Accepted Answer

Braids are taken down with care to prevent breakage and keep your hair healthy and strong.

Question 7

Do you have experience with short hair braiding?

Accepted Answer

Yes. Emily has over 10 years of hands-on experience and specializes in short hair braiding, creating neat, secure, and stylish looks.